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12-Amethyst
Sep 3, 2014 4:15 PM UTC
Solved

File Save Error (MC15)

Hi, Collab --

I know that this is a long shot, but I thought maybe worth a try...

A few months ago, seemingly out of the blue, we became unable to save Mathcad 15 files (xmcd, xmcdz, mcd) to one of our network drives. I note that rtf from MC15 and Prime files are no problem. It is also possible to copy MC15 files onto this network drive -- we just can't save them from MC15. The specific error we get is, "Disk full while accessing M:\filename.xmcd". The disk is most certainly not full. I also note that so far this error is 100% reproducible -- we have not seen a file, user, or workstation from which this error does not occur.

Like I said, a long shot -- it could be MC, server hardware, server software, any number of things -- but has anyone else ever come across this?

Thanks.

Matt

RichardJAnswer
19-Tanzanite
Sep 10, 2014 1:25 AM UTC

Take the network drive outside and place it in the middle of a very large pile of wood. Ignite the pile of wood. Drink several beers while watching the drive burn. This will not fix the problem, but it will make you feel much better.

To fix the problem, buy another drive to replace the melted pile of slag that was the offending drive.

21 replies

19-Tanzanite
Sep 3, 2014 6:38 PM UTC

Can you save to the drive from another piece of software, for example Word?

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12-Amethyst
Sep 3, 2014 7:43 PM UTC

Yes. My original post should be edited to read, "I note that rtf files from MC15 and Prime files are no problem. Indeed, we have observed this behavior exclusively with xmcd, xmcdz, and mcd files from MC15 and not with any other software."

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19-Tanzanite
Sep 3, 2014 7:56 PM UTC

Sorry. I should have read that moer carefully! It's weird. It sounds like some sort of permissions problem.

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Werner_E
25-Diamond I
Sep 4, 2014 12:33 AM UTC

Create a new subdirectory on the network drive and try if you can save files from within Mathcad there.

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12-Amethyst
Sep 4, 2014 4:15 PM UTC

We can't save MC15 files to any directories on this particular network drive.

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24-Ruby IV
Sep 4, 2014 10:06 AM UTC

Hi Moe,

What service release of MC15 are you using?

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12-Amethyst
Sep 4, 2014 4:15 PM UTC

M020

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24-Ruby IV
Sep 5, 2014 8:08 AM UTC

There is a chance for you to upgrade to the latest version M030?

P.S. Or try the following links:

http://www.ptc.com/product/mathcad/free-trial

http://www.ptc.com/product/mathcad/free-trial/thank-you

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