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dsochor1-Visitor
1-Visitor
August 15, 2012
Question

How to locate license and migrate it to new computer in Prime 2.0

  • August 15, 2012
  • 1 reply
  • 1337 views

I purchased a student version of Prime 2.0. Unfortunately, when I start the program now red text tells me that I do not have a valid license. When I attempt to validate my license, I am asked for my PTC community login info and product code. Where do I find this code?

Also, I have purchased a new computer. How do I migrate this license from my old computer to my new one?

1 reply

M
mzeftel1-Visitor
1-Visitor
August 15, 2012

Daniel,


You can take care of both issues at http://www.ptc.com/support/mathcad_supportCenter.htm.

Create a basic account first and then continue.

Good luck!

Mona

    D
    dsochor1-VisitorAuthor
    1-Visitor
    August 18, 2012

    Thank you Mona, Is there anyway to look up my customer number?

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