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1-Visitor
March 31, 2022
Question

I am locked out!

  • March 31, 2022
  • 1 reply
  • 1354 views
Hope this gets through. I am locked out, the message says the account has
been locked! Is there anyone who can address this?
On the other matter, I gave up, the academic license for Prime 7 costs too
much for me. I will convert my Mathcad 15 .mcd files via Prime 3.0 (which I
still have), and then use Mathcad Express to do calculations.
Anwar

    1 reply

    25-Diamond I
    March 31, 2022

    @ashaikh945 wrote:
    Hope this gets through. I am locked out, the message says the account has
    been locked! Is there anyone who can address this?
    On the other matter, I gave up, the academic license for Prime 7 costs too
    much for me. I will convert my Mathcad 15 .mcd files via Prime 3.0 (which I
    still have), and then use Mathcad Express to do calculations.
    Anwar

    Obviously you are not locked out of this forum as you could post this reply. If you experience problems with this forum you might try to contact a moderator or admin like @Jaime_Lee  and state what exactly the problem is.

    You say that you can convert files using Prime 3. This means that you also have a working version of Mathcad 15 because this is a mandatory prerequisite in order to use the Mathcad to Prime converter. Only starting with Prime 7 on, the necessary modules are integrated in Prime and MC15 is no longer needed for the conversion.

    So I ask myself why you would like to use a mediocre version like Prime 3 to do your calculations rather than the older but superior Mathcad 15.??

     

    Community Manager
    April 15, 2022

     @ashaikh945  @Werner_E  is correct if you are posting on this forum you aren't locked out.  Please consider "private messaging" anyone with a moderator tag that you see online or any of the admins,  This thread tells you how to reach community management.

     

    Contacting PTC Community Management - PTC Community