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ptc-61268061-Visitor
1-Visitor
Aug 1, 2014 12:11 AM UTC
Question

Installation Assistant Issue

Hi,

I've tried to install MathCAD Prime on two different machines. One was 64-bit windows 7 machine, and another was an old 32-bit xp machine. Both times, the Installation Assistant locks up and crashes when looking for applications. Anyone experienced this or found a fix?

1 reply

Werner_E
Werner_E25-Diamond I
25-Diamond I
Aug 1, 2014 12:41 AM UTC

Larry Morgan wrote:

Hi,

I've tried to install MathCAD Prime on two different machines. One was 64-bit windows 7 machine, and another was an old 32-bit xp machine. Both times, the Installation Assistant locks up and crashes when looking for applications. Anyone experienced this or found a fix?

I have installed Prime under the very same operating systems without any trouble.

Maybe a damaged, corrupt installer file. You may try to download the program again and install.

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