23-Emerald I

Question

installation error, dead in tracks!

I'm still trying to install prime 3. Latest error message attached, then installer "rolls back."

????????????????

24-Ruby IV

You are logged in Win as an "Administrator"?

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23-Emerald I

yes

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19-Tanzanite

When you run the installer, right click and select "run as administrator.". If you are running Win7, and didn't already try this, anyway.

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23-Emerald I

The answer (via email from PTC) is that Prime 3 @ 64 Bits and VISTA don't get along. Currently running 32 bit version.

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