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yama1-Visitor
1-Visitor
February 2, 2015
Question

Installation stuck at 75%

  • February 2, 2015
  • 6 replies
  • 4024 views

Hey guys,

Do you know what could be wrong when installation is stuck at 75%? It is a brand new laptop (lenovo T540p)

I have installed all needed components (C++,.Net framework, MSXML and so) but the installation stops at 75% and nothing happens.

I have mathcad 15, win7 pro.

6 replies

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RichardJ19-Tanzanite
19-Tanzanite
February 2, 2015

which release of MC15? Is it the latest, M030 (which you can get here: http://www.ptc.com/product/mathcad/free-trial/thank-you)?

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yama1-VisitorAuthor
1-Visitor
February 3, 2015

It was M010 but i have tryied the one you post - with same result.

Installation is stuck at 75% but now a window with PDSi installation appears and is not going any further.

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VladimirN24-Ruby IV
24-Ruby IV
February 3, 2015

Try to run "Mathcad15WixInstaller.msi" file from "mathcad" folder in Mathcad 15 distribution package (zip archive). And I recommend you to install the latest service release M030.

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yama1-VisitorAuthor
1-Visitor
February 3, 2015

I tried running Mathcad15WixInstaller.msi it installed in a second - mathcad shortcut is made on desktop, but program doesnt run (process is visible in task manager - no GUI or anything)

I have installed all updates/service packs restarted - and tried to run setup with same result: PDSi viewer installation is not progressing (seems like this component is blocking installation) and total installation is stuck at 75% and it has been so in last 2 hours. I dont know what else I can do.

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RichardJ19-Tanzanite
19-Tanzanite
February 3, 2015

Right click on the installer, and select "run as administrator". It probably won't make any difference, but it's worth a try.

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