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LouP12-Amethyst
12-Amethyst
September 6, 2011
Question

License install with OS rebuild

I have a PC with mathcad 11(still my favorite) that has slowed to a crawl, and I plan to completely rebuild the OS (XP pro) on it, prob. with a disk reformat to get a completely clean start. Is there a procedure to use the existing license/other file(s) when reinstalling, or do I inevitably need to contact PTC as part of this? I'm sure this has been asked and answered, but couldn't find it.

Lou

3 replies

VladimirN24-Ruby IV
24-Ruby IV
September 7, 2011

Which type of license you are using ("Locked" or "Floating")?

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LouP12-AmethystAuthor
12-Amethyst
September 7, 2011

It's a single user license, so presumably classified as locked.

Lou

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VladimirN24-Ruby IV
24-Ruby IV
September 8, 2011

I think that at reinstallation Mathcad there should not be problems (considering, thus, that the program is put on the same computer on which was earlier and the MAC-address (network interface card) doesn't change).

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