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-MFra-21-Topaz II
21-Topaz II
March 12, 2023
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MATHCAD 15 installation on a new machine and expired license.

  • March 12, 2023
  • 1 reply
  • 1112 views

Hello everyone!
I have been using MATHCAD for decades, and since 2015 I have been working hard on MATHCAD 15 which I am enthusiastic about and continue to use. In view of a crash of the more than ten years old system on which it is installed, I tried to install MATHCAD 15 on a new machine, using the version stored on a pendrive. After installation and launch, it asks me for the license that I downloaded from the 2018 email attachment when I requested a new license. Unfortunately it is not recognized. How to overcome this obstacle? Thanks in advance for helping me.
Greetings,

 

 

Best answer by LucMeekes

Read here: https://community.ptc.com/t5/Mathcad-Tips/Official-PTC-Mathcad-15-and-Prime-1-6-End-of-Sale-Announcement/ta-p/818870

If you have a perpetual license (likely, because you still could use it), you may have to contact PTC support to have them help you transfer the license to your new PC.

I guess you're also aware of this post:https://community.ptc.com/t5/Mathcad-Installation/All-About-Mathcad-Software-Installation/m-p/706433#M26

 

Success!
Luc

1 reply

L
LucMeekes23-Emerald IVAnswer
23-Emerald IV
March 12, 2023

Read here: https://community.ptc.com/t5/Mathcad-Tips/Official-PTC-Mathcad-15-and-Prime-1-6-End-of-Sale-Announcement/ta-p/818870

If you have a perpetual license (likely, because you still could use it), you may have to contact PTC support to have them help you transfer the license to your new PC.

I guess you're also aware of this post:https://community.ptc.com/t5/Mathcad-Installation/All-About-Mathcad-Software-Installation/m-p/706433#M26

 

Success!
Luc

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