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pchouinard9-Granite
9-Granite
May 5, 2016
Question

Mathcad 15 recover temp file

  • May 5, 2016
  • 3 replies
  • 13048 views

Hi, I have a user that her Mathcad crash with the out of memory error but unfortunetly her files goes to 0kb. I check on the autosave folder and the only files I see was old files (2015) Is there a way to recover her file?

thx!

Pierre-Luc

3 replies

M
MJG1-Visitor
1-Visitor
May 5, 2016

Are there any ".tmp" files in the folder where her file was previously saved?  If so, I think you can just change the file extension to ".xmcd" and open it.

This might only work if Mathcad crashed while trying to save.

P
pchouinard9-GraniteAuthor
9-Granite
May 5, 2016

nop, only old .xmcd files....

M
MJG1-Visitor
1-Visitor
May 5, 2016

Also, make sure Autosave is turned on (Tools, Preferences, Save).

P
pchouinard9-GraniteAuthor
9-Granite
May 5, 2016

Yes, we also check that, it's turned on to save every 5 minutes

P
pchouinard9-GraniteAuthor
9-Granite
May 6, 2016

Okay I hope PTC is working on a fix for that problem cause it's not cool thinking everything's fine cause ou set your autosave and BAM! when your Mathcad crash it's all gone...

Thank you folks for helping me, it's appreciated!

Pierre-Luc

D
dschenken1-Visitor
1-Visitor
May 7, 2016

I should probably create an AutoIt program that watches folders and makes time-stamped copies when the files change and moves them to a safer place (different drive, other server). That could be fun.

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