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noah-maine1-Visitor
1-Visitor
October 26, 2018
Question

MathCAD 5.0 install problem

  • October 26, 2018
  • 4 replies
  • 8002 views

I have been trying to install MathCAD Express for quite some time now. The installer downloads and installs Diagnostic Tools just fine, but the PTC MathCAD prime gives a download error of, "Download Error: Please check the network connection and start the installation again."

 

I hope someone can help; MathCAD is required for several of my classes!

Thank you

4 replies

W
Werner_E25-Diamond I
25-Diamond I
October 26, 2018

We have seen so often reports of installation problems with Prime here in the forum.

Maybe PTC knows that Prime is just a mediocre program (to be polite) and came to the wise conclusion that it should not be installed.

Seriously - you sure should contact PTC support and make this their problem.

 

    M
    mfrench13-Aquamarine
    13-Aquamarine
    November 2, 2018

    I'm having the same problem.  I'm trying to go back to V15 and can't get that working either.

     

    Your post is a couple days old; did you ever figure out what was wrong?

     

    Mark

     

    M
    mfrench13-Aquamarine
    13-Aquamarine
    November 2, 2018
    ‎11-02-2018 05:19 PM

    I'm having the same problem.  I'm trying to go back to V15 and can't get that working either.

     

    Your post is a couple days old; did you ever figure out what was wrong?

     

    Mark

     

    P.S.  I mistakenly replied to a reply rather than the original post.  My apologies for the duplicate.

     

    S
    sk�ck1-Visitor
    1-Visitor
    November 10, 2018

    Hello,

    Today, I bought mathcad prime 5.0 (I have already installed mathcad prime 4.0) and of course... I have the same problem. Is there now a solution? Or have the support now answered how to get it work?

    I hope they find a solution soon, because I want the program and further, I have paid for it.

    Yours Simon

    S
    sk�ck1-Visitor
    1-Visitor
    November 11, 2018

    Ok, so I have installed the free version from another site (chip) and activated the license afterwards. Everything worked perfectly! But I don't know why ptc can't provide a working installation file...

    Yours Simon

     

    L
    LucMeekes23-Emerald IV
    23-Emerald IV
    November 11, 2018

    Can you explain what " another site (chip)" is? Are you referring to a web site (please provide the link), or is it something else...

     

    Luc

     

     

    M
    MatthewBenick1-Visitor
    1-Visitor
    November 12, 2018

    OK, I have figured it out. So when you get to the application selection phase of the installer, change the save location to the C: folder instead of C: -> program files -> PTC. From there it should download and install fine. May have to try 2 or three times before it works. 

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