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Question

MATHCAD Flexnet License Move

Forum|Forum|1 year ago
February 24, 2025
1 reply
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I'm attempting to moved my networked mathcad license to a new server. I've followed the support article (https://www.ptc.com/en/support/article/CS20911?oskarSession=4ed21d13-73b5-4882-8e39-d12bebb4a6bc&source=support_assistant) and to how to install the service manually (https://www.ptc.com/en/support/article/CS62129?oskarSession=4ed21d13-73b5-4882-8e39-d12bebb4a6bc&source=support_assistant) and everything looks fine but when I go to start the license it won't start and when I attempt to re-read the license it fails. the Debug log isn't showing anything either.

24-Ruby III

Hi,

remove your FLEXnet installation
go to https://www.ptc.com/support/-/media/support/refdocs/Creo_Parametric/compatibility/PTC_LMS_Download.pdf
download https://download.ptc.com/download2/products/FLEXnet/flexnetadmin64_11.19.6.1.zip
unzip flexnetadmin64_11.19.6.1.zip and install FLEXnet

Author

1-Visitor

Thank you for replying Martin!

The problem with removing my current flexnet is that it also holds other licenses for other software and that is why I opted to do the manual install.

24-Ruby III

@JL_1445157 wrote:

Thank you for replying Martin!

The problem with removing my current flexnet is that it also holds other licenses for other software and that is why I opted to do the manual install.

Hi,

the golden rule says that software from a certain manufacturer requires a separate installation of FLEXnet.

Therefore I suggest you install separate FLEXnet instance for PTC products.