Mathcad Prime 12 XMCD converter is grayed out

Usually this means that you had not installed the converter.

To install the converter you have to explicitly check the option to do so - by default its unchecked.

If you forgot to do so, you can run the installer once again and add the converter.

Hi ​@MU_14416668 

I wanted to see if you got the help you needed. 

If so, please mark the appropriate reply as the Accepted Solution or please feel free to detail in a reply what has helped you and mark it as the Accepted Solution. It will help other members who may have the same question. 

Of course, if you have more to share on your issue, please pursue the conversation. 

Thanks,