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A
arrphoto1-Visitor
1-Visitor
July 21, 2017
Question

Mathcad Prime 4 converter fail

  • July 21, 2017
  • 3 replies
  • 5568 views

 

I have Prime 4 up and running.  To convert legacy files, I installed Mathcad 15 like is says it needs.  Both work fine. However, the converter feature just doesn't work.  Every legacy file I try to convert says converstion failed, process aborted.  No other info.  I have not gotten any legacy file to convert.  So far conversion to Prime has been a bust.  These are simple files, maybe a jpg image or two.  Very Frustrating.

 

Curt Fortenberry

3 replies

F
Fred_Kohlhepp23-Emerald I
23-Emerald I
July 21, 2017

Can you open the file in Mathcad 15?

W
Werner_E25-Diamond I
25-Diamond I
July 21, 2017

Sounds like something went wrong in your installation. But to be sure you may post here one of the legacy files which failed. If it failed for us, too, its the file. If not its your installation.

A
arrphoto1-VisitorAuthor
1-Visitor
July 24, 2017

 

I've tried to attach a simple file, no graphics, and one that fails the converter process (actually, all do but this was a very simple equation file).  The file opens fine in MCAD 15.  But when I attach the file here to post, I get an error saying "content type does not match file extension".  Odd.  I did try to copy and paste from 15 to Prime, but it only comes in as a graphic.  

 

Curt Fortenberry

W
Werner_E25-Diamond I
25-Diamond I
July 24, 2017

This new forum software has many drawbacks and we hope that PTC will get things sorted soon.

At the time being most of us (but not all) are bot able to uplod Mathcad or Prime files directly and get the very same error message you reported (see the discussion here).

Workaround so far is to put the file in a zip or rar archive and upload the archive 😞

V
vlehner1-Visitor
1-Visitor
July 25, 2017

For INFO:

I'm using MP4.0 and MC15-Version M045.

Conversion without any problems.

EDIT: added Files

Guess it is an installation problem.

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