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MM_95544041-Visitor
1-Visitor
October 12, 2020
Question

Mathcad prime 5.0 not installing on Win 10

  • October 12, 2020
  • 1 reply
  • 1144 views
I downloaded Mathcad prime 5.0 via the link provided after purchase. When I doubleclick setup.exe (after unpacking), I got prompt "Do you want to allow changes to your disc?", I press "Yes" and the window closes and nothing happens. I have Win 10 and MS framework installed. Any advice?

    1 reply

    R
    rghadge17-Peridot
    17-Peridot
    October 13, 2020

    Hi @MM_9554404,

     

    Try below suggestions:

    1. Make sure you have Microsoft .NET Framework 4.7.2 installed on your machine. (If not already installed use this link https://support.microsoft.com/en-us/help/4054530/microsoft-net-framework-4-7-2-offline-installer-for-windows to install the same)
    2. Disable Anti-Virus if there is any on your machine
    3. Run setup.exe as Administrator

    You may even try running PrimeWixInstaller_64bit.msi from the ptcsh0 folder of installer and see if it helps.

     

    Let me know if problem still persists.

     

    Regards,

    Rahul

     

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