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Tomm111-Garnet
11-Garnet
August 14, 2020
Solved

Mathcad Prime 6 crash, now file reports "The file type is not supported".

Hello!

I have a file i worked on all day that all of a sudden just crashed. Now when i try to open the file it reports that "The file type is not supported". If i open a backup from yesterday, the file opens fine. But all my work from a day is gone.

Is there any chance you can recover it? I can attach it down below with the log file.

LucMeekesAnswer
23-Emerald IV
August 14, 2020

The good news for you is: YES, it can be repaired.

 

Check the attachment. I hope everything you need is still in there.

 

Success!
Luc

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4 replies

Tomm111-GarnetAuthor
11-Garnet
August 14, 2020

I'm sorry for sending the first log in Swedish. Here is the log file in English!

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LucMeekes23-Emerald IVAnswer
23-Emerald IV
August 14, 2020

The good news for you is: YES, it can be repaired.

 

Check the attachment. I hope everything you need is still in there.

 

Success!
Luc

Translate
    Tomm111-GarnetAuthor
    11-Garnet
    August 14, 2020

    Thank you so very much! You just saved my day 🙂
    Any specific reason for it crashing out?

    Anyway, much appreciated and i wish you a lovely weekend.

     

    Kind regards, Tom

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      LucMeekes23-Emerald IV
      23-Emerald IV
      August 14, 2020

      The specific reason for it crashing out is: It's Prime from PTC.

       

      Have a nice day and success with your work!
      Luc

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