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BH_106328423-Newcomer
3-Newcomer
Sep 26, 2023 7:07 AM UTC
Question

Mathcad Prime 7.0.0 Unknown error: MuPAD_unresponsive

Hello I am trying to use Mathcad Prime 7.0.0 to solve equations, but no matter the equation, i have tried many, it always gives me Mupad_Unresponsive. Below is a simple example of the problem i have been encountering.

 

Screenshot_29.png

P.S. I have tried uninstalling license, both in appdata and user, reinstalling mathcad, still doesn't work.

Screenshot_30.png

 

 

 

 

4 replies

VladimirN24-Ruby IV
24-Ruby IV
Sep 26, 2023 7:40 AM UTC

"Unknown error: MuPAD_unresponsive": https://community.ptc.com/t5/Mathcad/Unknown-error-MuPAD-unresponsive/td-p/725261

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BH_106328423-NewcomerAuthor
3-Newcomer
Sep 26, 2023 2:16 PM UTC

Yes, this is indeed the same problem, although i'm not seeing any solutions on the problem. The "solution" the reply gives is to delete symbolic evaluations, although symbolic evaluations is what we use to solve in Mathcad, and as such is not a "solution" but a removal of an entire system i cannot use. I am looking for an answer that can let me use symbolic evaluations.

BH_10632842_0-1695737682955.png

^I need to be able to use this

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ttokoro
ttokoro21-Topaz I
21-Topaz I
Sep 27, 2023 12:34 AM UTC

image.png

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t.t.
LucMeekes23-Emerald V
23-Emerald V
Sep 27, 2023 9:37 AM UTC

You are not supposed to get an error message involving/mentioning MuPad, since that symbolic engine was removed from Prime after Prime 6. Yours is Prime 7...

You should open a support case with PTC to have them help you remedy the situation.

 

Success!
Luc

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