Skip to main content
O
otarakçi1-Visitor
1-Visitor
June 6, 2014
Solved

Mathcad prime exits when writing an expression

  • June 6, 2014
  • 2 replies
  • 3390 views

I had installed Mathcad Prime. I did not use it for a few weeks.When I try to write an expression or anything else, Mathcad gives below error and exits.

I have attached the log file.

Could anyone help me about the issue?

Mathcad Error.png

Best answer by agoksu

hi friends,

for solution of this problem,

open control panel-> region and language

change format as "English (united states)

thank you

2 replies

V
VladimirN24-Ruby III
24-Ruby III
June 7, 2014

Hi,

You can send this log to PTC's technical support, even if you use the express version (users who have not yet purchased Mathcad and are using the free Express or 30-day full functionality): http://www.ptc.com/support/mathcad_supportCenterOpt.htm

O
otarakçi1-VisitorAuthor
1-Visitor
June 10, 2014

Thank you so much Vladimir.I have contacted TS and waiting reply.

O
otarakçi1-VisitorAuthor
1-Visitor
June 10, 2014

Below is support's answer:

"Regarding this question it’s not possible to have support for issues related to Mathcad functionality. The support that can be provided for your case is for installing or regarding the license. But not the functionality. To have the support you need to contact your reseller. "

I will try re-installing.

Best regards,

V
VladimirN24-Ruby III
24-Ruby III
June 11, 2014

Orkun,

What Windows OS are you using? Note that Mathcad Prime 3.0 requires "Microsoft .NET Framework 4.0". I had a this error, but only when I spent the beta testing MP3.

O
otarakçi1-VisitorAuthor
1-Visitor
June 11, 2014

Vladimir,

I have Win7 64bit installed.Framework 4.0 is also installed.

Thank you very much for interest.

Terms & ConditionsAccessibility statement