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Moving a Mathcad license

Forum|Forum|2 years ago
April 26, 2023
2 replies
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We have an older perpetual version of Mathcad that we need to move from an old computer to a new one. I cannot find anywhere in my account profile to change the MAC address so that the new computer will be recognized. Does anyone know how to do that?

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Best answer by VladimirN

Transferring Mathcad License from Existing Host ID to New Host ID
1. Commercial / Maintenance Active Customer
2. Student Edition or Mathcad Single User Account

24-Ruby III

Hi,

use https://support.ptc.com/apps/licensePortal/auth/ssl/advsearch page.

Your account must not be basic one. It must be assigned to your company.

Answer

24-Ruby III

Transferring Mathcad License from Existing Host ID to New Host ID
1. Commercial / Maintenance Active Customer
2. Student Edition or Mathcad Single User Account