1-Visitor

Solved

Moving a Mathcad license

2 replies
1269 views
Translate All

We have an older perpetual version of Mathcad that we need to move from an old computer to a new one. I cannot find anywhere in my account profile to change the MAC address so that the new computer will be recognized. Does anyone know how to do that?

Other

VladimirNAnswer

24-Ruby IV

Transferring Mathcad License from Existing Host ID to New Host ID
1. Commercial / Maintenance Active Customer
2. Student Edition or Mathcad Single User Account

24-Ruby III

Hi,

use https://support.ptc.com/apps/licensePortal/auth/ssl/advsearch page.

Your account must not be basic one. It must be assigned to your company.

Translate

Answer

24-Ruby IV

Transferring Mathcad License from Existing Host ID to New Host ID
1. Commercial / Maintenance Active Customer
2. Student Edition or Mathcad Single User Account

Translate