Skip to main content
M
morteneneberg1-Visitor
1-Visitor
September 29, 2017
Question

Moving license to new laptop - Mathcad Prime 3.0

  • September 29, 2017
  • 2 replies
  • 2634 views

Hi! 

I have a license for Mathcad 3.0. It is an educational license, and was acticated 2,5 years ago. Now I have bought a new computer, and should like to transfer the license to this.

 

Somehow I cant find any sufficient information on how to do this in earlier posts, and would be very grateful for any help!

 

It should be mentioned that the license is currently running on a Macbook through Parallels Desktop, and will be transferred to a Windows 10 Lenovo laptop.

 

Kind regards, 

Morten from Denmark

2 replies

D
dgschaefer21-Topaz II
21-Topaz II
September 29, 2017

 

I'm not familiar with MathCad, but I suspect that, like Creo, the license is tied to the MAC address of the network card.  You'll need to contact PTC tech support to get an updated license.

 

 

M
morteneneberg1-VisitorAuthor
1-Visitor
October 3, 2017

Thanks for your reply. I will contact them 🙂

 

Morten

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
October 20, 2017

1. To transfer a license file use "Reconfigure Software Licenses" option on PTC's site, here: http://www.ptc.com/appserver/lm/rsl/reconfig.jsp‌‌. When creating a request for a new license, you must specify the new MAC-address (from a new PC).

2. Also you can submit your request in "Academic Support Request" form: Academic Case Logger

Terms & ConditionsAccessibility statement