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regcurry
16-Pearl
Aug 16, 2024 8:53 PM UTC
Solved

Need to change my email

How do I change my email address.  My current email will be void at the end of August and I find no way to change it on my profile or settings.

Thanks

Werner_E
Werner_EAnswer
25-Diamond I
Aug 16, 2024 11:19 PM UTC

This forum does not use its own logins but (unfortunately) uses the logins to PTC support. The data is kind of synchronized, but important data like your mail address can only be changed at PTC support.

So when you login to this forum, go to Support | PTC

At the upper right corner you should see your real name, click it and chose "Manage My Web Account". You should be able to change your mail address there (Tab: "My Profile").

 

3 replies

Werner_E
Werner_E25-Diamond IAnswer
25-Diamond I
Aug 16, 2024 11:19 PM UTC

This forum does not use its own logins but (unfortunately) uses the logins to PTC support. The data is kind of synchronized, but important data like your mail address can only be changed at PTC support.

So when you login to this forum, go to Support | PTC

At the upper right corner you should see your real name, click it and chose "Manage My Web Account". You should be able to change your mail address there (Tab: "My Profile").

 

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regcurry
regcurry16-PearlAuthor
16-Pearl
Aug 16, 2024 11:39 PM UTC

Thanks much!

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3-Newcomer
Oct 27, 2025 6:11 PM UTC

Thank you VERY Much!

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