Skip to main content
16-Pearl
August 16, 2024
Solved

Need to change my email

  • August 16, 2024
  • 1 reply
  • 1153 views

How do I change my email address.  My current email will be void at the end of August and I find no way to change it on my profile or settings.

Thanks

Best answer by Werner_E

This forum does not use its own logins but (unfortunately) uses the logins to PTC support. The data is kind of synchronized, but important data like your mail address can only be changed at PTC support.

So when you login to this forum, go to Support | PTC

At the upper right corner you should see your real name, click it and chose "Manage My Web Account". You should be able to change your mail address there (Tab: "My Profile").

 

1 reply

Werner_E25-Diamond IAnswer
25-Diamond I
August 16, 2024

This forum does not use its own logins but (unfortunately) uses the logins to PTC support. The data is kind of synchronized, but important data like your mail address can only be changed at PTC support.

So when you login to this forum, go to Support | PTC

At the upper right corner you should see your real name, click it and chose "Manage My Web Account". You should be able to change your mail address there (Tab: "My Profile").

 

regcurry16-PearlAuthor
16-Pearl
August 16, 2024

Thanks much!

3-Newcomer
October 27, 2025

Thank you VERY Much!