Note about PTC Mathcad Prime 12.0.0.0 release issue
Hi all,
Last week we released PTC Mathcad Prime 12.0.0.0. We’ll be sharing more detail on www.ptc.com soon. A handful of users reported an issue with the release.
Currently, PTC Mathcad Prime 12.0.0.0 will not run if it’s installed on a system where the system language is set to one other than one of the ten languages officially supported by Mathcad (US English, French, German, Italian, Spanish, Japanese, Korean, Russian, Simplified Chinese, and Traditional Chinese). If you run Mathcad Prime 12.0.0.0 on a system using one of those supported languages, there’s no problem. If you can change your system language to one of those supported languages, Mathcad Prime 12.0.0.0 will run fine. But if you need to run Mathcad Prime 12.0.0.0 on a system language not officially supported by Mathcad, you should remain on PTC Mathcad Prime 11.0.1.0 until this is resolved.
We’ve been working closely with Microsoft on this issue and have identified a fix. We’re currently in the process of building and testing a patched version of the application that we hope to make available mid-May. We’ve published an article on our support site which describes the issue and provides instructions on how to change the system language:
Many thanks,
Andy.