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4-Participant
July 15, 2025
Question

Parent application is busy: can't save.

  • July 15, 2025
  • 1 reply
  • 325 views

Hello, 

 

We encountered the following message (shown in the first picture) multiple times when saving a Mathcad file that contains an object from AutoCAD LT 2024 (inserted using the "Insert Option"). After saving and reopening the Mathcad file, the AutoCAD object is deleted, as shown in the second picture.

 

We found this issue on all machines running Windows 10 & 11.

 

Kindly advise on how to resolve this matter.


I am using Mathcad Prime Release 11.0 and Datecode11.0.0.0

 

Mahmoud_Khanjar_0-1752591542786.png

 

Mahmoud_Khanjar_1-1752591560497.png

 

 

 

1 reply

24-Ruby III
July 16, 2025

Hi,

please report the problem to PTC Support.

4-Participant
July 16, 2025

Will do, thanks.