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MR_90507501-Visitor
1-Visitor
September 30, 2020
Question

pim_installmgr_mathcad.exe doesn't open

  • September 30, 2020
  • 2 replies
  • 3517 views
I'm trying to install Mathcad Express by opening the installation file pim_installmgr_mathcad.exe that I downloaded from the ptc website, but this doesn't work. What should I do to make it work?

    2 replies

    M
    maggen1-Visitor
    1-Visitor
    September 30, 2020

    i'm not sure you are experiencing the same problem i had, mine was that i started unpacking pim_installmgr_mathcad.exe and then nothing further happened. if this is what is happening to you, it might be because your windows is corrupted and needs to be reinstalled.

    M
    MR_90507501-VisitorAuthor
    1-Visitor
    October 5, 2020

    Thank you for your suggestion maggen, but I'm sure that my windows saystem is working correctly. I have not experienced any issues with Windows when using any other application. I really suspect that the reason for the installation file not working is some other than my windows being corrupted.

     

     

    BR

    Markus

    M
    MartinHanak24-Ruby III
    24-Ruby III
    October 5, 2020
    @MR_9050750 wrote:
    I'm trying to install Mathcad Express by opening the installation file pim_installmgr_mathcad.exe that I downloaded from the ptc website, but this doesn't work. What should I do to make it work?

    Hi,

    please can you describe how did you download installer package? And also can you provide download link? I would like to test your problem on my PC.

    R
    rpathare_772714-Alexandrite
    14-Alexandrite
    October 7, 2020

    Hi @MR_9050750,

     

    Please try using a different web browser (EDIT)

     

    Thanks,

    Rohit

    M
    MR_90507501-VisitorAuthor
    1-Visitor
    October 8, 2020

    Hi rohtip,

    I have tried downloading the installation file with both Microsoft Edge and Chrome, bot it makes no difference. I have no trouble downloading the installation file, but the problem is when I try to run the file, it just says extracting, and then nothing else happens. I suspect it has to do with how I run the installation-file or that it somehow crashes when it's trying to install Mathcad Express.

     

    /Markus

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