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T
TNO-HTH10-Marble
10-Marble
May 20, 2025
Solved

PRIME 11 Conversion MC14/15 with PRIME 11 failed with locked area

  • May 20, 2025
  • 1 reply
  • 728 views

Conversion fails if the area is locked in PRIME 11.
However, if the locked area is first unlocked in Mathcad 15 using the password "prime", the conversion succeeds. Also, if the content of the locked area is deleted or replaced with other types of definitions, and the area is then locked again, the conversion works correctly.
Please see the attached file: Sample Area Locked conversion.mcdx.

 

Sample Area Locked conversion.xmcdz 14-15 Failed 20-5-2025.jpg

Best answer by TNO-HTH

Case Details: 17819609

1 reply

W
Werner_E25-Diamond I
25-Diamond I
May 20, 2025

As this seems to be a bug in Primes converter you should report it to official PTC support.

 

All I can do is to confirm the described behaviour.

I found that its the definition of the very first matrix which causes the error.

If you move it in front of the area and collapse and lock the area again the conversion works OK.

Werner_E_1-1747773727759.png

The matrix is not correctly size to match the situation in the original file and of course the logo is not shown because Prime still does not provide the picture operator.

 

    T
    TNO-HTH10-MarbleAuthorAnswer
    10-Marble
    May 21, 2025

    Case Details: 17819609

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