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DaveWooff10-Marble
10-Marble
January 9, 2020
Solved

Prime 3.0 download link anyone

I have a license for Prime 3.0 and am re-installing on a new PC after a few years away from Mathcad and require a download link - is there one available?

Thank you.

DaveWooffAnswer
10-Marble
January 9, 2020

(I am including the following for the record in case someone else has the same problem)

 

Ah, thanks. 

Well that is actually good since it forced me to look in my email archive and sure enough the original "Software Order Fulfillment Confirmation" or "shipment info" email (7 years ago!) contained a link to an authorised download.  I am now downloading the install image so hopefully all is well.

 

Thanks all.

Dave

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7 replies

VladimirN24-Ruby IV
24-Ruby IV
January 9, 2020

Here it is: https://support.ptc.com/appserver/auth/it/esd/product.jsp?prodFamily=MCD

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    DaveWooff10-MarbleAuthor
    10-Marble
    January 9, 2020

    Thanks.  I had already gone down that path but it complains that I have no customer number associated with my login, which is true, however I can see no way of setting the customer number anywhere (I do actually have one from the original purchase documentation).  I have no active service contract.  Frustrating!

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    MartinHanak24-Ruby III
    24-Ruby III
    January 9, 2020

    Hi,

    unfortunately no active service contract = no access to install media.

    Try contacting you local PTC VAR. I hope they provide you install media.

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