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1-Visitor
April 27, 2018
Solved

Printing issue (with protected areas) in Mathcad Prime v4

  • April 27, 2018
  • 3 replies
  • 22206 views

Hello,

I have found an issue with printing in Mathcad Prime (v4. registered version). Mathcad CANNOT print a worksheet that has "included worksheets" containing "password protected areas", and threw an error as shown in the attached jpg. if I unprotect all the areas in referring worksheets and include them again, the worksheet will be able to be printed out successfully. I have attached two worksheets to this post. worksheet 2 has a password protected area, and worksheet 1 refer to worksheet 2. If you try to print worksheet 1, you will see the printing error.

 

Is there anyone having this issue before? Please help me!

Thank you

Thai

Best answer by wikidam

Just a quick update.

The issue reportedly has been fixed in the new version (prime 5).

3 replies

25-Diamond I
April 27, 2018

I can confirm the bug.

I see the very same effect.

Win10 64 bit, Prime 4.0

24-Ruby III
June 2, 2018

Trotzdem, du legst dir eine 4 Version des Programms Smiley Wink.

25-Diamond I
June 2, 2018

@VladimirN wrote:

Trotzdem, du legst dir eine 4 Version des Programms Smiley Wink.


Ja, zum Spielen, zum Beantworten von Fragen im Forum und weil es mich nichts kostet.

Wir werden allerdings ab 2019 Mathcad nicht mehr einsetzen (Prime natürlich ohnedies nicht). Ich halte das für eine richtige Entscheidung, auch wenn ich Mathcad immer sehr geschätzt und gerne verwendet habe. Die Entwicklungen der letzten Jahre lassen uns de facto aber keine andere Wahl. Es wäre unverantwortlich und nicht vertretbar, dieses Programm noch weiter einzusetzen.

23-Emerald IV
April 27, 2018

Same error occurs in Prime4 Express on Win10 32 bits.

 

Luc

24-Ruby III
April 28, 2018

Please report it about this issue for PTC's technical support: https://support.ptc.com/support/mathcad_supportCenter.htm

wikidam1-VisitorAuthor
1-Visitor
May 1, 2018

Thank you.

I am contacting PTC technical support team, and I will update a solution to the post when the issue is solved.

 

wikidam1-VisitorAuthorAnswer
1-Visitor
May 29, 2018

Just a quick update.

The issue reportedly has been fixed in the new version (prime 5).