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MC_103740611-Visitor
1-Visitor
July 26, 2022
Solved

Re: Computer hard drive crashed, need Mathcad 15 license file recreated

As per the original post..

 

Andy,

my situation is similar to Jamie’s. I bought a single perpetual license (at least that is what I thought I purchased) many years ago and therfore I have no SCN or an SON number, only the product key.

Now I have a new computer and due to the current situation I can’t get a new license file.

Can you forward me to the customer/technical support, so that my mathcad 15 license will be transferred to my new computer.

 

Michael

amcgough
amcgoughAnswer
14-Alexandrite
August 3, 2022

Hi Michael,

 

I'll direct message you to get some details from you to see what we can do about your situation.

 

Many thanks,

 

Andy.

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1 reply

amcgough
amcgough14-AlexandriteAnswer
14-Alexandrite
August 3, 2022

Hi Michael,

 

I'll direct message you to get some details from you to see what we can do about your situation.

 

Many thanks,

 

Andy.

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