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July 26, 2022
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Re: Computer hard drive crashed, need Mathcad 15 license file recreated

  • July 26, 2022
  • 1 reply
  • 1082 views

As per the original post..

 

Andy,

my situation is similar to Jamie’s. I bought a single perpetual license (at least that is what I thought I purchased) many years ago and therfore I have no SCN or an SON number, only the product key.

Now I have a new computer and due to the current situation I can’t get a new license file.

Can you forward me to the customer/technical support, so that my mathcad 15 license will be transferred to my new computer.

 

Michael

Best answer by amcgough

Hi Michael,

 

I'll direct message you to get some details from you to see what we can do about your situation.

 

Many thanks,

 

Andy.

1 reply

amcgough
amcgough14-AlexandriteAnswer
14-Alexandrite
August 3, 2022

Hi Michael,

 

I'll direct message you to get some details from you to see what we can do about your situation.

 

Many thanks,

 

Andy.

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