Unable to move the license to a new host id.

Forum|Forum|2 years ago
October 18, 2023
1 reply
1223 views

Hi,

I'm trying to move my license to a new host ID. I am now in the software deinstallation agreement but even I keep pressing "I agree" nothing happens. The agreement window doesn't close and doesn't proceed to the next step. Please help.

Thanks

Installation

Best answer by MartinHanak

Hi,

if you have commercial license then:

go to https://www.ptc.com/en/support?msg=1 page
login
go to https://support.ptc.com/apps/licensePortal/auth/ssl/advsearch page
enter Host ID
click Search button
select Mathcad item
click Move License button
enter requested information and move the license

M

MartinHanak

Answer

24-Ruby III

Hi,

if you have commercial license then:

go to https://www.ptc.com/en/support?msg=1 page
login
go to https://support.ptc.com/apps/licensePortal/auth/ssl/advsearch page
enter Host ID
click Search button
select Mathcad item
click Move License button
enter requested information and move the license

Sign up

Please use your PTC eSupport account.

Welcome to the PTC Community

Please use your PTC eSupport account.

Scanning file for viruses.

This file cannot be downloaded