Unable to move the license to a new host id.

1 reply
1260 views
Translate All

Hi,

I'm trying to move my license to a new host ID. I am now in the software deinstallation agreement but even I keep pressing "I agree" nothing happens. The agreement window doesn't close and doesn't proceed to the next step. Please help.

Thanks

Installation

M

MartinHanakAnswer

24-Ruby III

Hi,

if you have commercial license then:

go to https://www.ptc.com/en/support?msg=1 page
login
go to https://support.ptc.com/apps/licensePortal/auth/ssl/advsearch page
enter Host ID
click Search button
select Mathcad item
click Move License button
enter requested information and move the license

M

MartinHanak

Answer

24-Ruby III

Hi,

if you have commercial license then:

go to https://www.ptc.com/en/support?msg=1 page
login
go to https://support.ptc.com/apps/licensePortal/auth/ssl/advsearch page
enter Host ID
click Search button
select Mathcad item
click Move License button
enter requested information and move the license

Translate

Unable to move the license to a new host id.

1 reply

Windchill Satisfaction Survey

Take the Survey ↗

Windchill Satisfaction Survey

Take the Survey ↗

Sign up

Please use your PTC eSupport account.

Welcome to the PTC Community

Please use your PTC eSupport account.