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ptc-65976631-Visitor
1-Visitor
Sep 16, 2014 1:29 AM UTC
Question

Unable to open/install Mathcad 15 on Windows 8

I have installed Mathcad 15 on my computer with a trial license but it will not open. I tried installing MSXML 4.0 but this did not resolve the issue. I am operating windows 8, 64bit.

Do you have any suggestions?

19 replies

VladimirN24-Ruby IV
24-Ruby IV
Sep 16, 2014 11:42 AM UTC

Try to start the installation of Mathcad 15 not with an launch "setup.exe", and run from the folder "mathcad" next file - "Mathcad15WixInstaller.msi":

Pic_1.PNG

Pic_2.PNG

Also, you must install the following additional components from Microsoft:

Pic_3.PNG

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ptc-33399061-Visitor
1-Visitor
Sep 22, 2014 1:29 PM UTC

Dear Vladimir!

I think I have nearly the same problem. I am a teacher an the whole class install Mathcad 15 on PC with Windows 8. With the additional components nearly all can start Mathcad.

But there several childrens who can`t start Mathcad. There always came this Error window.

Mathcad_Fehler.png

I don`t know what to do?

I hope someone can help me!!! Thanks

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Werner_E
Werner_E25-Diamond I
25-Diamond I
Sep 22, 2014 1:45 PM UTC

Have you tried to start the installer (the *.msi file) directly instead of the normal setup.exe on those machines as Vladimir had shown?

Did you call PTC support, as the message suggests?

BTW, the version you use (M005) is a bit old - you should try to download the latest M030.

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