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coliveros1-Visitor
1-Visitor
February 16, 2017
Question

Unhandled exception error

Hi,

I'm using a Mathcad Prime 3.1 Express version and when trying to open the program an Error informed of an Unhandled exception error which information was in a hidden folder of the app data.

I attach the files of the error to this post, hoping for someone to know how solve it and willing to help me.

Thank you,

C.O.

7 replies

LucMeekes23-Emerald V
23-Emerald V
February 16, 2017

Have a look here: Mathcad Prime 3 doesn't work. Error "An Unhandle exception..." SOLVED

and see if it helps.

Success!
Luc

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coliveros1-VisitorAuthor
1-Visitor
February 16, 2017

Thanks for replying,

I deleted a similar named file in the appData folder, but it didn´t work.

The error remains showing up

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coliveros1-VisitorAuthor
1-Visitor
February 16, 2017

I also run the Compatibility troubleshooter of Windows (windows 10),

it says the program is incompatible

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VladimirN24-Ruby IV
24-Ruby IV
February 17, 2017

1. Can you attach your Mathcad Prime worksheet? What contains this file (inserted pictures, Excel tables)?

2. Please submit your request in "Academic Support Request" form: Academic Case Logger

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LucMeekes23-Emerald V
23-Emerald V
February 17, 2017

I interpreted it's not a problem with a specific worksheet, but the application does not start.

Luc

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coliveros1-VisitorAuthor
1-Visitor
February 17, 2017

It's exactly as Luc says

C.O

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