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DenisJaunin15-Moonstone
15-Moonstone
June 16, 2015
Question

Use of MathCadPrime 3.1 and Adobe Acrobat X Pro problem

  • June 16, 2015
  • 4 replies
  • 2312 views

Hello

The note is may not be in the good topic.

I make a discovery lately, when I work at the same time with

MathCadPrime 3.1 and Adobe Acrobat X Pro open on the screen, MathCad makes me unstable and crashes me Adobe.

Just that I close MathCad so that I can again normally used Adobe.

This phenomenon is it known?

Kind regards.

Denis.

4 replies

J
jlee-10-11-1210-Marble
10-Marble
December 29, 2015

Denis,

Do you see a message box during the crash?

Could you upload the crash screen snapshot pictures?

Jeff.

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DenisJaunin15-MoonstoneAuthor
15-Moonstone
December 29, 2015

Hello Jeff,.

Thanks for your reply.

I just opened Premium 3.1, Adobe Acrobat X Pro 10.1.16 and Acrobat Reader DC together and everything is going very well, I can't recreate the problem.

I also just updated the latest driver Nvidia Quadro 6000 361.43 21.12.2015.

It was may be a graphics card problem?

It will be very difficult to find the exact configuration of the moment or the problem is create.

If the problem occurs again I would immediately put a picture of the problem.

Kind regards.

Denis.

V
VladimirN24-Ruby IV
24-Ruby IV
December 29, 2015

What Windows OS and a size of RAM are you using?

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DenisJaunin15-MoonstoneAuthor
15-Moonstone
December 29, 2015

Hello Vladimir,

I am running W7 pro Sp1 32 bit with 4.0 GB and 3.25 GB usable.

Kind regards.

Denis

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