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1-Visitor
January 20, 2011
Question

Version 15 start-up error in W7

  • January 20, 2011
  • 2 replies
  • 3266 views

Hello,

the V15 setup program deinstalled my V14, left the folders with ini and license data intact but V15 refuses to be productive stalling after start. There is no way other than close the error-handling dialogue so no further info about version is available.

The installer was downloaded from adeptscience and the test license acquired via Internet.

thanks

2 replies

Efried1-VisitorAuthor
1-Visitor
January 20, 2011

Start V15 as admin and search again for the license file- this helps...

1-Visitor
January 20, 2011

You could try contacting the Mathcad license and install team.


-.

Mike