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13-Aquamarine
September 12, 2024
Solved

Why does PTC send me two license files - one is "standard" and the other is ?? (not standard?)

  • September 12, 2024
  • 3 replies
  • 1700 views

I'm currently running PTC Mathcad 9.0,0 on Windows 11 Pro.  After renewing my license, I received an email with two license files. One of the text license files has the word "standard" at the end of the file name.

 

which do I use?  

 

I've opened each in a text editor.   I do see at least one difference.  I see the word "BORROW" in one of the licenses.   

 

Any idea why I would receive two licenses?  What are each for? 

Best answer by BenLoosli

The difference is exactly as you noticed.

If you the standard license, then the Borrow option is not available and nobody can 'borrow' a license to remove from your company pool for the borrow time.

The license file with BORROW in the items will allow someone in your company to borrow the license.

Article - CS29618 - How to borrow licenses for Creo Parametric (ptc.com)

Search PTC.com for License Borrowing for more information.

3 replies

BenLoosli23-Emerald IIIAnswer
23-Emerald III
September 12, 2024

The difference is exactly as you noticed.

If you the standard license, then the Borrow option is not available and nobody can 'borrow' a license to remove from your company pool for the borrow time.

The license file with BORROW in the items will allow someone in your company to borrow the license.

Article - CS29618 - How to borrow licenses for Creo Parametric (ptc.com)

Search PTC.com for License Borrowing for more information.

13-Aquamarine
September 12, 2024

I've got a node locked license (no external license server).   So, I'm guessing the Borrow feature does not apply to my case.   True?

25-Diamond I
September 12, 2024

@DS_10024912 wrote:

I've got a node locked license (no external license server).   So, I'm guessing the Borrow feature does not apply to my case.   True?


That may be true, but nonetheless you could use the license without "standard" in it name. But then, it may not make any difference for you which one you use.

25-Diamond I
September 12, 2024

The email you got should also contain a short explanation:

 


The attachments are as follows:

Email 1 - lm_xxxx.txt - necessary for license borrowing.
Email 2 - lm_xxxx_standard.txt - license borrowing not supported and required for some older PTC products**.

These license packs may be configured as either Floating Licenses for a FlexNet server or as machine specific Node-Locked License files which do not require a license server.

*Mathcad Single User customers should note that licenses for Individual users are now node-locked licenses. Please refer to the Installation Instructions for Node-Locked Licenses section below.

**Users of Pro/ENGINEER versions prior to Wildfire 2.0. Please refer to the following FAQ page for more information on License Simplification: https://support.ptc.com/appserver/wcms/standards/freefull_cs.jsp?im_dbkey=116355&icg_dbkey=896

 

Community Moderator
October 7, 2024

Hi @DS_10024912,

 

I wanted to see if you got the help you needed.

If so, please mark the appropriate reply as the Accepted Solution. It will help other members who may have the same question.
Of course, if you have more to share on your issue, please pursue the conversation. 

 

Thanks,
Anurag