Skip to main content
D
DG_98017011-Visitor
1-Visitor
January 31, 2021
Solved

Blank Application Selection

  • January 31, 2021
  • 1 reply
  • 2245 views

When running the PTC Web Installation Assistant, once I reach the Application Selection step, there are no applications available for me to select to install.

Best answer by sayadi2020

Hello,

 

Please be aware that Software Download is currently unavailable. All Products and releases show as “Not Available”.

This issue has been alerted in eSupport Portal.

PTC is currently working to resolve this issue.

Sorry for the inconvenience.

Kind Regards,

Saad

 

 

1 reply

S
sayadi202015-MoonstoneAnswer
15-Moonstone
February 1, 2021

Hello,

 

Please be aware that Software Download is currently unavailable. All Products and releases show as “Not Available”.

This issue has been alerted in eSupport Portal.

PTC is currently working to resolve this issue.

Sorry for the inconvenience.

Kind Regards,

Saad

 

 

T
TwangyJ1-Visitor
1-Visitor
September 16, 2022

I am having the same problem as described in the original post.  It has been 1.5 years since the original post -- has this issue been resolved yet?

 

**EDIT** -- Please disregard.  I re-applied for a download link through the website, and the second link worked to download and install Mathcad.

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
September 17, 2022

Thanks for sharing your solution.

Terms & ConditionsAccessibility statement