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JA_99632471-Visitor
1-Visitor
June 11, 2021
Question

Can no activate Trial license

  • June 11, 2021
  • 2 replies
  • 915 views
We are attempting to do a trial period of MathCAD prime on a user machine, but no matter what we try the trial license does not activate.

When we go to Options it states the "cannot activate an uncounted licenses."

Please assist.

2 replies

L
LucMeekes23-Emerald IV
23-Emerald IV
June 11, 2021

Did you follow all appropriate steps indicated here?

 

Success!
Luc

V
VipulT16-Pearl
16-Pearl
June 14, 2021

Hi @JA_9963247,

 

Are you getting (-103) Cannot checkout an uncounted license within a Windows Terminal Services guest session?

 

If yes, it is working as product specification as application is configured to a locked license, then the application will not launch when connected over a remote Desktop or Terminal Services connection.

 

Refer here for more details 

 

Regards,

Vipul

 

 

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