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Cannot find network license

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My company, Aerolab LLC, purchased a floating network license for Mathcad. PTC support installed Mathcad Prime 9 remotely for us. He gave us no information as to where the license is located or how to access it. I am trying to Install and activate another copy of Mathcad to use this floating network license. Please help.

Installation

VladimirNAnswer

24-Ruby IV

Some useful resources:

"Steps to configure Mathcad with FlexLM license server": https://www.ptc.com/en/support/article/CS21182
"How to update FlexNet Admin License Server (lmadmin) with a new license file": https://community.ptc.com/t5/Creo-Parametric-Tips/How-to-update-FlexNet-Admin-License-Server-lmadmin...

23-Emerald V

Contact PTC support for this.

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Luc

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Answer

24-Ruby IV

Some useful resources:

"Steps to configure Mathcad with FlexLM license server": https://www.ptc.com/en/support/article/CS21182
"How to update FlexNet Admin License Server (lmadmin) with a new license file": https://community.ptc.com/t5/Creo-Parametric-Tips/How-to-update-FlexNet-Admin-License-Server-lmadmin...

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