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November 10, 2022
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Cannot Log into MathCAD Prime License Wizard

  • November 10, 2022
  • 1 reply
  • 785 views
I receive an error that says "There was no endpoint listing at https://apps.ptc.com/accountServices/PtcAccountService that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details." I have already tried resetting my password and that has not resolved the issue.
Best answer by VladimirN

1. Contact "PTC License Management" team: https://www.ptc.com/en/support/csguide/Licensing/Contact_Licensing
2. Article - "Error Message "There was no endpoint listening at https://apps.ptc.com/accountServices/ PtcAccountService that could accept the message. This is often caused by incorrect address or SOAP action" in Mathcad Prime": https://www.ptc.com/en/support/article/CS155162

1 reply

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24-Ruby III
VladimirN24-Ruby IIIAnswer
24-Ruby III
November 10, 2022

1. Contact "PTC License Management" team: https://www.ptc.com/en/support/csguide/Licensing/Contact_Licensing
2. Article - "Error Message "There was no endpoint listening at https://apps.ptc.com/accountServices/ PtcAccountService that could accept the message. This is often caused by incorrect address or SOAP action" in Mathcad Prime": https://www.ptc.com/en/support/article/CS155162

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