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BE_91325461-Visitor
1-Visitor
October 24, 2022
Solved

Conversion errors

  • October 24, 2022
  • 1 reply
  • 2911 views

I am using Mathcad Prime Release 4.0 and DatecodeN/A

When attempting to convert an old file it gives an error. I have ran the mcregister exe as it requests but also receive an error within the log file that it generates.

Here are the errors that I faced
The conversion cannot be started. The issue may be caused by a previous version of mathcad on your system.

Best answer by LucMeekes

Here's the file converted to Prime 4.

 

Success!
Luc

1 reply

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BE_91325461-VisitorAuthor
1-Visitor
October 24, 2022

I have attached a screenshot of the error and the log file as well.

L
LucMeekes23-Emerald IV
23-Emerald IV
October 24, 2022

With 'old file' you probably mean a (real) mathcad file, one with an extension .mcd, .xmcd or .xmcdz, as generated by Mathcad 15 and before.

For conversion of such files with Prime 4 you need to have Mathcad 15 installed and working on the same PC as where you have Prime 4 on. (This is no longer required with Prime 7 and higher).

 

Please confirm that you have Mathcad 15 installed, and working, on your PC. This may not be the case due to

the following announcement - "Official PTC Mathcad 15 and Prime 1–6 End-of-Sale Announcement": https://community.ptc.com/t5/Mathcad-Tips/Official-PTC-Mathcad-15-and-Prime-1-6-End-of-Sale-Announce...

 

Alternatively you could attach the worksheet to your reply and ask if someone will convert it for you.

 

Success!
Luc

B
BE_91325461-VisitorAuthor
1-Visitor
October 24, 2022

Thank you very much for your reply.

 

The end user does have mathcad 15 still installed, however I am curious if the newer version does not require 15 to still be installed, if we can just update to the latest version. Does upgrading from 4 to 7 require additional licensing?

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