Solved
Deleting lisence to put on new device
I didnt realize I can only have one device with it installed and need to remove it from my PC and put it on my laptop I already tried uninstalling and that didnt work.
The general information on installation and licensing is here: https://community.ptc.com/t5/Mathcad-Installation/All-About-Mathcad-Software-Installation/m-p/706433#M26
For you case specifically:
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Luc
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