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Question

Enable Prime 9 License on our Gold Support

Forum|Forum|2 years ago
November 13, 2023
1 reply
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We are finishing a Trial version of Prime 9. We have a Gold Support and need to enable Prime 9 License Management. I am not sure if that should be Cloud, Floating, or Fixed.
Please enable the Prime 9 License. I am familiar with the various licensing methods.

Installation

18-Opal

If you have Gold Support, you should reach out to your PTC Support person and not the public PTC Community forum of public volunteers.

If you don't know who that is, you can contact support via web or via phone. https://www.mathcad.com/en/support/customer-support-guide/contact/contact-by-web

PTC Marketer for Creo and Mathcad. I run their YouTube channels, some Creo campaigns, and all Mathcad campaigns and communications.