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V
VW_96731611-Visitor
1-Visitor
October 29, 2020
Question

Error 1920 - fail installing

  • October 29, 2020
  • 2 replies
  • 2701 views

I have stumbled upon a problem, when i tried to install Mathcad on my Windows 10 at Aarhus University. The error is labeled 1920, but i can’t find any solutions on the net, so i hope making this post help me solving this problem. It has something to do with the printspoiler i think. (I have attach a file, which is the text that pops up when MathCad nearly is installed).

Hope someone can help fixing this:)

Kind regards Vilhelm

2 replies

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
November 2, 2020

Are you installing the program with Administrator rights?

V
VW_96731611-VisitorAuthor
1-Visitor
November 3, 2020

Yep. Already tried that. Also tried updating my computer, and restarting it several times:)

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
November 13, 2020

"Mathcad Installation & Licensing Support Center": https://support.ptc.com/support/mathcad_supportCenterOpt.htm

V
VipulT16-Pearl
16-Pearl
November 16, 2020

Hi @VW_9673161 ,

 

Can you check and confirm whether the service for Spooler is disabled or enabled? Follow the below process to check. 

From windows start menu > Type services > Look for print spooler service. If the service is disabled Right click on the service > Select properties > and change the Startup Type to Automatic and then start the service.

 

Thanks,

Vipul

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