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VL_140822871-Visitor
1-Visitor
January 23, 2026
Solved

Factory Reset and re-Downloading MathCAD

  • January 23, 2026
  • 2 replies
  • 147 views

My computer factory reset and I have a student license for MATHCAD Prime. How do I re-download MATHCAD? When I go to the Mathcad quick installation guide and I go here: https://support.ptc.com/appserver/lm/mathcad/download/index.jsp and I enter my product key nothing pops up for me to download. Thank you for your help!

2 replies

Catalina
CatalinaCommunity Manager
Community Moderator
January 28, 2026

Hi @VL_14082287,

I wanted to see if you got the help you needed.

If so, please mark the appropriate reply as the Accepted Solution or please feel free to detail in a reply what has helped you and mark it as the Accepted Solution. It will help other members who may have the same question.

Of course, if you have more to share on your issue, please pursue the conversation.

Thanks,

Catalina | PTC Community Moderator
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