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1-Visitor
August 24, 2023
Question

Finding an old Licence

  • August 24, 2023
  • 3 replies
  • 915 views
Please can you help me.

I bought a single user MathCAD liscence many years ago, from Adept, but have since then always had a work mathcad tool available. I have been a heavy MathCAD user and supporter in my career and still am.

I am now planning retirement and wish to continue to do some work in engineering, to support a disabled peoples charity, so need occational access to mathcad again.

Please can you locate what type of licence I have and advise me how to gain access to the tool again.

My address would have been 21 Yeldham Lock, Chelmsford, Essex, UK. when the licence was bought and worked for Marconi / GEC...

Many Thanks, Robert 🙂

3 replies

1-Visitor
August 24, 2023

I was appaled that the support pages wanted me to post my detailes using this method to get help....  😞

24-Ruby III
August 24, 2023

Have you tried contacting Adept before?

23-Emerald III
August 24, 2023

You have entered your request in the PTC Community, which is NOT PTC Technical support. The users in the community cannot help you with license requests.

There is a license manager support link to get the information from PTC.