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Question

Fulfilment confirmation email not received

Forum|Forum|6 months ago
September 24, 2025
1 reply
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I ordered Mathcad Prime on 19/09/25 but I have not received my fulfilment confirmation email. Can someone please send this to me?

This thing wants me to open a thread on the PTC Community but I want to contact someone directly who can sort this out.

Installation

18-Opal

if you bought via cleverbridge try https://www.cleverbridge.com/?scope=cusecolp&_ga=2.192002282.1359648195.1758072186-1399542984.1758072186&_gl=1*864n4i*_gcl_au*MTI1Mzg4ODQyOS4xNzU3OTg3NjI4*_ga*MTY1MjUyODAyMy4xNzQxODI5OTgw*_ga_7NMP2MSYPM*czE3NTg4MzIzMzYkbzk4JGcxJHQxNzU4ODMyNDg4JGo2MCRsMCRoMA..

Need to contact the vendor or PTC. PTC https://www.ptc.com/en/support/customer-support-guide/contact/contact-by-phone

or @DhirajPatil

Or try https://grow.cleverbridge.com/contact-us?_gl=1*crru6g*_gcl_au*MTI1Mzg4ODQyOS4xNzU3OTg3NjI4*_ga*MTY1MjUyODAyMy4xNzQxODI5OTgw*_ga_7NMP2MSYPM*czE3NTg4MzIzMzYkbzk4JGcxJHQxNzU4ODMyODEzJGo1NyRsMCRoMA..