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1-Visitor
November 8, 2023
Question

Help installing Mathcad Prime 3.0 with old license file.

  • November 8, 2023
  • 1 reply
  • 596 views
Hi,

I have an old license file for Mathcad Prime 3.0 (c. 2016!), but no longer have the download file or access to the software due to an OS upgrade on my computer. Is this something you can help me with? I'd like to use MathCad Prime again. It seems as if I can't access the knowledge base, the link won't work to allow me to view the installation guide for 3.0 that still exists in the help files.

Jeff

1 reply

23-Emerald III
November 8, 2023

You have a question in a community of PTC users. No one in this community can help you with a licensing issue. You will need to open a support call with the PTC licensing group to get a new license.