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SB_97933801-Visitor
1-Visitor
January 3, 2022
Solved

I cant install MathCAD prime 5

Hello,

i bought the prime 5 student version and in the installer i cant install the application

SB_9793380_0-1641225177780.png

what can i do ?

 

DJNewman
DJNewmanAnswer
19-Tanzanite
January 11, 2022

Here's an update...!

We have removed access to the page that offered Mathcad Prime 5, and we plan to reach out to everyone who purchased one of those to get a Prime 7 installation. It should be within the next 24 hours or so.

 

We apologise for the inconvenience.

PTC Marketer for Creo and Mathcad. I run their YouTube channels, some Creo campaigns, and all Mathcad campaigns and communications.
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6 replies

VladimirN24-Ruby IV
24-Ruby IV
January 3, 2022

 Hi,

 

You probably mean version - 7.0? If so, download it from the following link, here: https://support.ptc.com/appserver/auth/it/esd/academicFree.jsp

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DJNewman
DJNewman19-Tanzanite
19-Tanzanite
January 3, 2022

It's possible that they purchased the licence for Prime 5 and are activating it quite a bit later.

Prime 5 and other pre-Prime 7 versions were all end-of-saled as of December 31, 2021.

I've forwarded this topic to our product manager. I believe the desired outcome will be to generate a new install for Prime 7.

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PTC Marketer for Creo and Mathcad. I run their YouTube channels, some Creo campaigns, and all Mathcad campaigns and communications.
    VladimirN24-Ruby IV
    24-Ruby IV
    January 3, 2022

    Thanks!

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    LucMeekes23-Emerald IV
    23-Emerald IV
    January 3, 2022

    And then there is this overview of all kinds of information regarding installation of Mathcad products where you might find the solution to your specific problem.

    https://community.ptc.com/t5/PTC-Mathcad-Installation/All-About-Mathcad-Software-Installation/m-p/706433#M26

    Note that much information regarding Prime 7 may also be applicable to Prime 5.

     

    Success!
    Luc

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      DJNewman
      DJNewman19-TanzaniteAnswer
      19-Tanzanite
      January 11, 2022

      Here's an update...!

      We have removed access to the page that offered Mathcad Prime 5, and we plan to reach out to everyone who purchased one of those to get a Prime 7 installation. It should be within the next 24 hours or so.

       

      We apologise for the inconvenience.

      Translate
      PTC Marketer for Creo and Mathcad. I run their YouTube channels, some Creo campaigns, and all Mathcad campaigns and communications.
        VladimirN24-Ruby IV
        24-Ruby IV
        January 11, 2022

        Glad to hear that!

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