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YM_145130681-Visitor
1-Visitor
February 27, 2026
Question

I requested a Mathcad Prime trial using my account

  • February 27, 2026
  • 1 reply
  • 62 views

I received the trial email, but the download link redirects to the homepage and no trial appears under My Products.
Please assign the trial license to my account or provide a direct download link.
Thank you.

1 reply

D
DJNewman18-Opal
18-Opal
February 27, 2026

I'm PMing you the link.

 

This happened because we just completed a big website migration from mathcad.com to ptc.com late yesterday, and today we updated the Mathcad trial email to point to the new correct location for your link, so you fell in the gap.

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