Solved
Issue with the MathCAD License Server
Dear Mathcad TEAM,
I recently wanted to install the license server. However, the license server keeps telling me, that there are no issues to server in my license file. The corresponding support Article - CS109302 is not helpful. Please find an extract of the license file below.
---- Begin License file extract ----
DAEMON ptc_d "C:\Program Files\PTC\InService_License_Server_Windows\PTCEswlm\ptc_e\ptc_e.exe"
#################### FLOATING Option #####################
# Serviceable = Mathcad Extensions
# Feature Name = 254
# Feature Version = 26.0
# Number of Copies = 250
# Expiration Date = 30-oct-2024
# Module = Mathcad Image Processing
INCREMENT 254 ptc_d 26.0 30-oct-2024 250 \
xxxxxxxx VENDOR_STRING="VSVER=2.0 LO=()" \
SUPERSEDE ISSUER=PTC ISSUED=08-nov-2023 \
NOTICE="xxxxxxxx_(M), xxxxxxxx" SIGN2="0C26 \
xxxxxxxx"
#################### FLOATING Option #####################
---- End License file extract ----
Unlike in the support article, the line starting with increment is not commented and should be found by the license server. However, the server exits with the following message:
---- Begin Log Extract ----
10:11:25 (ptc_e) No features to serve, exiting
10:11:25 (ptc_e) EXITING DUE TO SIGNAL 27 Exit reason 4
10:11:30 (lmgrd) ptc_d exited with status 27 (No features to serve)
10:11:30 (lmgrd) ptc_d daemon found no features. Please correct
10:11:30 (lmgrd) license file and re-start daemons.
10:11:30 (lmgrd)
10:11:30 (lmgrd) This may be due to the fact that you are using
10:11:30 (lmgrd) a different license file from the one you expect.
10:11:30 (lmgrd) Check to make sure that:
10:11:30 (lmgrd) C:\Program Files\PTC\InService_License_Server_Windows\PTCEswlm\ptc_e\ptc_e.licenses
10:11:30 (lmgrd) is the license file you want to use.
---- End Log Extract ----
I would be really grateful for any advice.
Thanks and best regards
I recently wanted to install the license server. However, the license server keeps telling me, that there are no issues to server in my license file. The corresponding support Article - CS109302 is not helpful. Please find an extract of the license file below.
---- Begin License file extract ----
DAEMON ptc_d "C:\Program Files\PTC\InService_License_Server_Windows\PTCEswlm\ptc_e\ptc_e.exe"
#################### FLOATING Option #####################
# Serviceable = Mathcad Extensions
# Feature Name = 254
# Feature Version = 26.0
# Number of Copies = 250
# Expiration Date = 30-oct-2024
# Module = Mathcad Image Processing
INCREMENT 254 ptc_d 26.0 30-oct-2024 250 \
xxxxxxxx VENDOR_STRING="VSVER=2.0 LO=()" \
SUPERSEDE ISSUER=PTC ISSUED=08-nov-2023 \
NOTICE="xxxxxxxx_(M), xxxxxxxx" SIGN2="0C26 \
xxxxxxxx"
#################### FLOATING Option #####################
---- End License file extract ----
Unlike in the support article, the line starting with increment is not commented and should be found by the license server. However, the server exits with the following message:
---- Begin Log Extract ----
10:11:25 (ptc_e) No features to serve, exiting
10:11:25 (ptc_e) EXITING DUE TO SIGNAL 27 Exit reason 4
10:11:30 (lmgrd) ptc_d exited with status 27 (No features to serve)
10:11:30 (lmgrd) ptc_d daemon found no features. Please correct
10:11:30 (lmgrd) license file and re-start daemons.
10:11:30 (lmgrd)
10:11:30 (lmgrd) This may be due to the fact that you are using
10:11:30 (lmgrd) a different license file from the one you expect.
10:11:30 (lmgrd) Check to make sure that:
10:11:30 (lmgrd) C:\Program Files\PTC\InService_License_Server_Windows\PTCEswlm\ptc_e\ptc_e.licenses
10:11:30 (lmgrd) is the license file you want to use.
---- End Log Extract ----
I would be really grateful for any advice.
Thanks and best regards

