Skip to main content
1-Visitor
September 27, 2024
Solved

Licence file

  • September 27, 2024
  • 2 replies
  • 624 views
Hi,

I cannot for some reason get a license file. Whereever i search i have reached the maximum number of requests, although i have never activated it. Please help.

- Dennis A
Best answer by VladimirN

You should request for a license manually by providing your Mathcad product code and physical address of Ethernet adapter using the following web case logger: http://support.ptc.com/support/mathcad_supportCenterSingleUser.htm

The license file will be sent via E-mail.

2 replies

VladimirN24-Ruby IVAnswer
24-Ruby IV
September 28, 2024

You should request for a license manually by providing your Mathcad product code and physical address of Ethernet adapter using the following web case logger: http://support.ptc.com/support/mathcad_supportCenterSingleUser.htm

The license file will be sent via E-mail.

Community Moderator
September 30, 2024

Hi @DA_11714075,

 

I wanted to see if you got the help you needed.

If so, please mark the appropriate reply as the Accepted Solution. It will help other members who may have the same question.
Of course, if you have more to share on your issue, please pursue the conversation. 

 

Thanks,
Anurag