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1-Visitor
September 27, 2024
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Licence file

  • September 27, 2024
  • 2 replies
  • 612 views
Hi,

I cannot for some reason get a license file. Whereever i search i have reached the maximum number of requests, although i have never activated it. Please help.

- Dennis A
Best answer by VladimirN

You should request for a license manually by providing your Mathcad product code and physical address of Ethernet adapter using the following web case logger: http://support.ptc.com/support/mathcad_supportCenterSingleUser.htm

The license file will be sent via E-mail.

2 replies

VladimirN24-Ruby IIIAnswer
24-Ruby III
September 28, 2024

You should request for a license manually by providing your Mathcad product code and physical address of Ethernet adapter using the following web case logger: http://support.ptc.com/support/mathcad_supportCenterSingleUser.htm

The license file will be sent via E-mail.

Community Moderator
September 30, 2024

Hi @DA_11714075,

 

I wanted to see if you got the help you needed.

If so, please mark the appropriate reply as the Accepted Solution. It will help other members who may have the same question.
Of course, if you have more to share on your issue, please pursue the conversation. 

 

Thanks,
Anurag