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J
JT_104145331-Visitor
1-Visitor
September 28, 2022
Solved

Licence transfer to new computer

  • September 28, 2022
  • 3 replies
  • 1593 views
I recently installed Mathcad 8.0 on my computer and had around 14 days left in the full trial. Yesterday my company changed my computer for a new one and I wanted to reinstall Mathcad 8.0 but now I can't. The install wizard is stating that I have reached the maximum number of licence request for this product.

I am wondering if it is possible to transfer the remaining trial time on my new install? Or at least have the free version, which I normally use anway.

thank you,
Best answer by JT_10414533

So finally today I tried to open one of my file and it opened in the MathCad Express. I will simply continu using the Express version.

3 replies

B
23-Emerald III
BenLoosli23-Emerald III
23-Emerald III
September 28, 2022

There is no license 'transfer' to a new computer that can be done by the end user.

You need to access PTC's license management page and do the license transfer there to your new computer ID and then PTC will send you a new file for your new computer.

P
ppal_25568718-Opal
18-Opal
September 29, 2022

It's a new computer. Set up a new trial account and restart the trial. 

 

You can try again for a month or try for the remaining two weeks and then buy a license.

 

J
JT_104145331-VisitorAuthor
1-Visitor
September 29, 2022

I'm using the same PTC account on both computer, which is registered with my email address and I can't create a new account with the same email.

J
JT_104145331-VisitorAuthorAnswer
1-Visitor
September 29, 2022

So finally today I tried to open one of my file and it opened in the MathCad Express. I will simply continu using the Express version.

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